Shipping & returns

Berlin & Chicago fulfillment

Delivery availability depends on destination, warehouse stock, package weight and insured value. We do not promise universal free international shipping. If an eligible shipping service is unavailable at checkout, contact us for a confirmed quote before paying.

Rare cards and sealed products

Singles and sealed boxes have different packaging and shipping requirements. High-value or multi-warehouse orders may require an individual insured shipping quote.

Returns and order issues

Contact us with your order number and a description of the problem. For damage or an incorrect item, include photographs when our support team replies. Do not return an item to a warehouse without receiving return instructions. Applicable statutory consumer rights remain unaffected.